The Senior Manager – Global Supply Chain & Depot Operations owns the operational performance, standards, capacity and controllable costs of AVASO's global depot network. The role ensures reliable warehouse execution, inventory integrity, secure asset handling, logistics coordination and customer-specific operational SLA compliance across owned and third-party locations.

The role leads distributed teams, manages operational budgets within delegated authority, develops network capacity and drives quality, WMS governance and continuous improvement. SCM is accountable for depot execution and readiness; Strategic procurement and commercial pricing are outside this role's primary scope.

Global Depot & Warehouse Operations
Own daily depot performance, site readiness, staffing coverage, physical controls, storage effectiveness and protected working practices across the global network.
Govern receipt, inspection, put-away, storage, picking, staging, packing, dispatch, returns and backlog, ensuring timely and accurate fulfilment.
Inventory Governance, Asset Custody & Loss Prevention
Ensure inventory accuracy, serial-level movement traceability and documented custody of customer assets through receipt, storage, transfer and disposition.
Enforce cycle counts, reconciliations and controlled WMS stock adjustments; Own depot incident reporting and corrective action; coordinate evidence, claims, insurance support and recoveries with authorized functions.

IT Asset Lifecycle, Security & ITAD
Govern staging, imaging, configuration, kitting, repair coordination, testing, refresh, return, grading, refurbishment and ITAD execution within approved scopes.
Enforce controlled data erasure, verification evidence, certificates, disposal approvals, chain-of-custody records and compliant vendor handovers.
Logistics & Cross-Border Movements
Oversee shipment planning, domestic and international movements, courier collection, tracking, proof of delivery and shipment-exception recovery.
Coordinate IOR/EOR, customs and shipping documentation with trade specialists and approved partners; control avoidable freight and expedite costs.





Lead regional depot personnel and central operations teams; set priorities, coach managers and enforce performance ownership and training compliance.
GSO Interface, Depot SLAs & Customer Escalations
Remain accountable for depot operational SLAs and corrective actions; alert GSO/Service Delivery early when depot failures threaten end-to-end commitments.
Lead depot investigations, recovery execution and root-cause actions; Align every depot service to approved AVASO Service Catalogue items, scope, SOPs, standard processing times, quality acceptance criteria and completion evidence.
Control deviations from standard workflows and partner with GSO on feasibility and readiness for new or modified depot service capabilities.

Financial Performance & Cost-to-Serve
Manage controllable depot operating expenditure within approved budgets; review variances, unit costs and productivity with Finance and SCM leadership.
Monitor cost per device, repair, shipment and storage unit, plus overtime, rework, freight premiums, losses and obsolete-stock exposure.
exclude commercial pricing, customer margins and negotiated procurement rates outside delegated control.

Global Depot Network Strategy & Demand Capacity
Assess site utilization, geographic coverage, network bottlenecks, consolidation, expansion and make-or-buy / 3PL options; WMS, Master Data & Systems Integration
Own WMS transaction accuracy, approved asset master-data controls, asset statuses, locations and standardised operational reporting.
Reconcile key records across WMS, FFA/ServiceNow, order-management and ERP systems; Third-Party Depot, Logistics & ITAD Governance
Set approved operating expectations for 3PL, logistics and ITAD partners, including SLAs,



security obligations and required delivery/erasure evidence.
Maintain partner scorecards, performance reviews and risk-based audits; Quality, Operational Risk, OHS & Business Continuity
Implement standard depot audits, physical security, health and safety checks, corrective-action tracking and controls over asset and data exposure.
Maintain documented depot contingency, recovery and alternative fulfilment arrangements; periodically test readiness and escalate material risks.

Lead SCM workstreams for depot launches, relocation, client transitions and new services, covering space, systems, staffing, SOPs and acceptance gates.
Coordinate readiness with GSO, Field Services, Facilities, IT, Finance and HR without independently changing client contractual commitments.

Performance Governance & Continuous Improvement
Maintain a defined global depot scorecard, review performance monthly, assign corrective-action owners and escalate material deviations.
Use Lean/Kaizen, process automation and data-led investigation to reduce handling time, errors, repeated incidents and cost-to-serve.

Skills, Experience & Stakeholder Requirements

Leadership of global multi-site depot operations; inventory and custody controls; IT asset lifecycle/ITAD and data-security requirements; international logistics and trade; WMS/ERP,FFA/ServiceNow and reporting; Bachelor's degree in Supply Chain,Logistics, Operations or a relatedfield, or equivalent relevant experience. Lean/SixSigma, ITIL, ITAD, security or project-management certifications are desirable.

Experience
Minimum 10 years of relevantdepot, supply chain, warehousing, logistics or IT asset lifecycle experience, including 5+ years leading teams or multi-location operations. Experience in IT managed services, international trade, information security and third-party depot governance is strongly preferred.

Works across SCM, GSO, GlobalField Services, ServiceDelivery, Account Management, IT/WMS, HR, Finance,Legal/Compliance, Facilities, customers, carriers, 3PL depots and ITAD partners.

📌 Procurement Manager - Logistics & Supply Chain (Bengaluru)
🏢 AVASO Technology Solutions
📍 Bengaluru