Chennai, Tamil Nadu, India

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

IT, Telecom & Internet
Full time
Remote:
Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support, provide computer onsite support of execution for Factory or Hitachi energy site's owned/managed assets.
Carry out OT asset IT/OT Cybersecurity operational tasks, carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder.
Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection.
Install and configure remediation measures: install and configure security patches on critical assets to protect the workplace from security incidents, with additional assistance whenever required.
Implement security measures: implement security measures regarding business managed assets to ensure that the factory's IT/OT systems are secure and protected from potential security threats, under guidance of global cybersecurity teams and the factory process engineer.
Have completed a formal qualification or completed an apprenticeship in the field of information technology.
Have minimum Three years of professional experience in IT support.
Carry out both, the Office IT and Shop Floor IT/OT assets operational support -Kiosks, Printers, Conf Rooms/ Teams rooms, Vendor machines execution/ support which Global OSS techs are not supporting or are managed/owned by factory, CCTV / security system, Badging, Scanners for MES hardware support.
Service Now IT Enterprise Platform, MS Office 365, Windows, iOS,



Asset Management Tools.
Methodologies -ITIL 4 Preferred, L6S Lean 6 Sigma Certified.
Proficiency in both spoken & written English language is required.(Accessibility and reasonable accommodation
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. Candidate data is processed in accordance with applicable data protection and employment laws as well as
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws.

📌 English speaking IT Technician (Chennai)
🏢 Hitachi Energy
📍 Chennai