India Office Shift Timing: 4:30 PM – 1:00 AM IST (Monday to Friday) 05:00pm to 1:30am (During Daylight Saving)
Experience: 1–2 Years

We are looking for a professional and organized individual to manage inbound calls as the primary responsibility , along with providing administrative and HR support for our India and US operations.

Handle inbound calls from US employees, clients and other stakeholders.
Respond to inquiries, take messages, route calls and ensure timely follow-ups.
Provide administrative support for day-to-day India and US operations.
Manage emails, scheduling, data entry and record maintenance.

1–2 years of experience in administration, customer support, HR support, or a similar role.

- Prior experience working in a US-process call center or telemarketing setting is mandatory.
- Excellent spoken English and professional telephone etiquette.




- Familiarity with basic administrative tools and employee record management systems.
- Comfortable handling frequent inbound calls and working in the India–US shift from 4:30 PM to 1:00 AM IST. Effective November 1, during Daylight Saving Time changes, the shift will be from 5:00 PM to 1:30 AM IST.

Professional telephone etiquette and active listening.
Strong customer service and problem-solving skills.
Effective multitasking, time management and organization.
Competitive salary commensurate with experience, with annual performance bonuses and hikes.
Comprehensive health insurance and perks package.
Cab facilities or travel allowances for employees working the evening/night shift.

📌 Night Support Team Leader (Bengaluru)
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