01 Nov
|
Customer of foundit
|
Secunderabad
01 Nov
Customer of foundit
Secunderabad
Responsibilities
Provide exceptional customer support to international clients via email, chat, and phone.
Resolve customer inquiries and issues in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with various departments to enhance customer satisfaction and resolve complex issues.
Assist in the development and improvement of support processes and documentation.
Skills and Qualifications
- 2-3 years of experience in customer support or related field.
- Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.
- Strong problem-solving skills and the ability to think critically under pressure.
- Proficient in using customer support software and CRM tools.
- Ability to work in a rapid-paced environment and manage multiple tasks effectively.
📌 Customer Services Advisor (CRM Support) (Secunderabad)
🏢 Customer of foundit
📍 Secunderabad