Sourcing & Procurement – Team Leader / SME

Location: Bangalore
Experience: 6–10 Years
Band: BPO 3/4
Salary: Up to ₹12 LPA
Job Code: 432218
Domain: Sourcing & Procurement
Education: Minimum 15 years of regular, full-time education (10+2+3)

Job Overview

Ready to lead procurement operations and drive business impact? Join a dynamic sourcing and procurement team where you can lead 10–15 team members, manage supplier relationships, improve service delivery, and drive process excellence in a global business environment.

We are looking for an experienced Sourcing & Procurement Team Leader / SME with strong procurement knowledge, team leadership capabilities, and experience managing domestic and international suppliers and customers.

Key Responsibilities

Team Leadership and Management

- Lead and manage a team of 10–15 members, including recruitment, training, performance monitoring, and attrition management.

- Allocate responsibilities, monitor daily performance, and ensure achievement of operational targets.

- Coach team members and support their development to maintain consistent service quality.

Sourcing and Procurement Operations

- Oversee daily sourcing and procurement activities, ensuring timely and accurate service delivery.

- Manage contract and catalogue creation, administration, and compliance monitoring.

- Support category teams with administrative activities, including spend data consolidation and purchase order reviews.

- Resolve queries and exceptions raised by internal requesters and suppliers.

- Manage supplier and customer interactions across domestic and international operations.

Service Delivery and Client Management

- Monitor operational metrics and ensure compliance with service-level agreements (SLAs).





- Liaise with client organizations to understand delivery requirements and resolve operational issues.

- Maintain effective communication with stakeholders and ensure timely query resolution.

- Drive accountability, quality, and consistency across the team.

Governance, Risk, and Compliance

- Establish and implement process controls, quality plans, and risk mitigation initiatives.

- Identify potential operational risks and develop appropriate mitigation plans.

- Ensure adherence to procurement policies, governance requirements, and compliance standards.

Process Improvement

- Identify process gaps and implement continuous improvement initiatives.

- Analyze operational performance and recommend ways to improve productivity, quality, and efficiency.

- Support effective use of procurement systems and standardized processes.

Required Skills and Qualifications

- Minimum 15 years of regular, full-time education.

- 6–10 years of relevant experience in sourcing and procurement.

- Prior experience working as a Team Leader or SME in a sourcing/procurement process.

- Solid understanding of procurement operations and supplier management.

- Experience managing domestic and international suppliers and customers.

- Exposure to ERP and procurement platforms such as Oracle, Coupa, and SAP.

- Good knowledge of MS Office applications.

- Excellent written and verbal communication skills.

- Strong team leadership, collaboration, and influencing skills.

- Analytical thinking, result orientation, and problem-solving abilities.

- Ability to manage operational metrics, meet SLAs, and handle escalations effectively.

Important Eligibility Information

- Former TCS employees are not eligible to apply.

- PAN and Date of Birth (DOB) are required for employee profile creation.

📌 Sourcing & Procurement Team Lead/SME (Bengaluru)
🏢 Gratitude
📍 Bengaluru