Job Title : Delivery Manager – Payroll

Job Description

We are hiring a Delivery Manager – Payroll to lead end-to-end payroll operations within a global HRO environment. The role focuses on US payroll processing, statutory compliance, HRIS platforms, service delivery, client management, and operational excellence .

The ideal candidate should have strong experience managing large-scale payroll operations, US payroll compliance, SLA/KPI governance, complex payroll issues, and cross-functional teams while driving automation and continuous improvement.

Key Responsibilities

- Lead end-to-end payroll service delivery across global HRO programs.

- Manage US payroll processing and statutory compliance , including tax filing, reporting, and deductions.

- Oversee the complete payroll lifecycle including gross-to-net processing, reconciliations, and year-end activities .

- Ensure SLA, KPI, payroll governance, accuracy, and compliance requirements are met.

- Utilize Oracle HRMS and SAP SuccessFactors for payroll processing and reporting.

- Handle complex payroll scenarios, escalations, and issue resolution.

- Drive automation, transformation, and continuous process improvement.





- Conduct client governance meetings, service reviews, and performance reporting.

- Ensure payroll audit readiness and regulatory compliance.

- Collaborate with HR, Finance, IT, vendors, and other stakeholders.

- Lead cross-functional teams and ensure high-quality payroll delivery.

Required Skills

- US Payroll Operations

- Payroll Statutory Compliance

- Oracle HRMS

- SAP SuccessFactors

- HRO Service Delivery

- SLA / KPI Management

- Client & Stakeholder Management

- Payroll Reconciliation

- Team Leadership

- Process Automation & Continuous Improvement

Qualifications

- Graduate/Postgraduate in HR, Finance, or related field .

- Payroll certifications such as CPP or FPC are preferred.

- Strong English communication skills.

- Experience in US payroll processing and compliance.

- Experience managing client-facing payroll delivery operations.

Key Notes

- Location: Hyderabad

- Experience: 7–10 Years

- Ex-TCS employees are not eligible to apply.

- PAN and DOB are mandatory for profile creation.

📌 Delivery Manager - Payroll | US Payroll | HRO | Oracle HRMS | SAP SuccessFactors | Hyderabad
🏢 Gratitude
📍 Hyderabad