This is a full-time NOCC Engineer role. The NOCC Engineer will be responsible for monitoring and maintaining network systems, identifying and troubleshooting issues. You would be working closely with the Incident Management, IT teams and 3rd party service providers to ensure the availability of all systems & applications to our internal users & external members .

Actively monitoring and troubleshooting incidents related to Global Network infrastructure & services ensuring optimal performance

Act as first responders helping to organize and control incident response & troubleshoot issues

Monitor all the Consoles and Immediate response to alerts generated from the monitoring tools, indulge in investigation

Timely update, escalation and resolution of network tickets

Perform daily Health Check for Network, ensuring Network Uptime and service availability as per SLA

Liaison with different Internal and External stakeholder including customers, vendor, carrier/circuit providers etc.

Implementation of standard network changes

Collaborate with Lead and Specialists for implementation of Migration/Upgrade Activities.

Engage in Commission and Decommission Network equipment, services and circuits

Document SOPs, KBAs, RCAs, and network diagrams.

CCNA / an equivalent certification is mandatory (required within six months of Joining, if not already certified).





Understanding of Palo Alto and/or Fortinet Operations, ability to check routing and firewall rules, ability to analyze traffic logs

Understanding of Monitoring Tools like SolarWinds/Splunk etc.

Basic Understanding on GCP Cloud.

Understanding of IT Infrastructure to be able to effectively escalate issues to the right team/individual

Ability to aid IT Teams as or when needed and work closely with the vendors.

Comfortable working weekend shifts.

Understanding of GlobalProtect Operations, ability to gather and analyze user logs and troubleshooting

Knowledge of configuring, monitoring, and tracking alerts generated by different monitoring systems (Solarwinds, Splunk etc).

Understanding of Jira Software for project and issue tracking, managing agile workflows, and Confluence for knowledge base and articles.

Understanding of scripting language/tools such as Python / Ansible / Terraform

Here, you can impact markets worldwide. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. Key Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers.

📌 Network Engineer - Immediate Start (Bengaluru)
🏢 CME Group
📍 Bengaluru