01 Nov
|
Gratitude
|
Delhi
Team Member Dutch- Collections
Location: Gurgaon
Band: BPO 1/2 (up to 6 LPA)
Work Setup: 100% WFO
Shift: 24x7 including night shifts applicable by default
Language Required: Dutch
Experience Required: 1-3 years
Role Details:
- Excellent verbal and written Dutch language along with English skills
- Prior International voice experience – B2B/B2C Collections
- Calling for payment on overdue invoices for buckets in scope
- Doing maintenance on the account
- Handling accounts / payment queries from accounts payable team
- Interaction with other teams - billing, originations etc.
- Payment application
- Handling disputes and resolution
- Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope
- Basic Excel based reporting and analysis on assigned inventory
- Daily task list with regular activities
📌 Team Member Dutch- Collections (Delhi)
🏢 Gratitude
📍 Delhi