01 Nov
|
Gratitude
|
Kolkata
Location: Kolkata, West Bengal
Experience: 1–7 Years
Work Mode: Work From Office (100% Onsite)
Job Overview
We are hiring Order to Cash (O2C) professionals to manage end-to-end Accounts Receivable operations, including order validation, billing, collections, cash application, invoicing, debit/credit notes, refunds, GST/TDS compliance, and month-end closing.
Candidates should have experience in O2C or Accounts Receivable, working knowledge of SAP, strong MS Excel skills, and a good understanding of Indian accounting practices and taxation. Opportunities are available for candidates across BPO 1, BPO 2, and BPO 3 levels.
Key Responsibilities
- Manage end-to-end O2C and Accounts Receivable activities.
- Validate customer orders and process invoices, e-invoices, debit notes, credit notes, and refunds.
- Ensure accurate GST application and support TDS adjustments.
- Perform cash application, payment allocation, collections, and outstanding receivables tracking.
- Prepare AR ageing, overdue payment, Daily Sales, and MIS reports.
- Investigate and resolve billing discrepancies, payment disputes, and customer account issues.
- Support month-end closing, account reconciliation, and financial reporting.
- Ensure compliance with Indian accounting standards, GST/TDS regulations, internal controls, and audit requirements.
- Use SAP/ERP systems and MS Excel for transaction processing, analysis, and reporting.
- Maintain SOPs, process documentation,
and reconciliation records.
- Identify opportunities for process improvement, automation, and improved turnaround time.
Additional Responsibilities – BPO 3
- Handle complex billing disputes, escalations, and high-value customer accounts.
- Support continuous improvement initiatives and SLA/KPI performance.
- Coordinate with cross-functional teams and mentor junior team members.
- Contribute to O2C automation and AI-driven process optimization initiatives.
Required Qualifications
- B.Com (Hons.), M.Com, MBA (Finance), CA Inter, or ICWA Inter.
- Relevant experience in Order to Cash (O2C) or Accounts Receivable.
- Working knowledge of SAP or other ERP systems.
- Understanding of GST, TDS, Indian accounting practices, and invoicing.
- Robust MS Excel, reporting, reconciliation, and analytical skills.
- Good communication and stakeholder coordination skills.
- Willingness to work 100% onsite in Kolkata.
Preferred Experience
Experience in manufacturing, retail, technology, or other high-volume transaction environments is preferred. Knowledge of process automation, SOP preparation, and continuous improvement will be an advantage.
Important Eligibility Requirements
- Former TCS employees are not eligible to apply.
- PAN details and Date of Birth (DOB) are mandatory for candidate profile creation.
- Candidates must be willing to work from the Kolkata office.
📌 C Analyst - Accounts Receivable, GST & TDS (Kolkata)
🏢 Gratitude
📍 Kolkata