At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

You'll step into a client's toughest modernization challenge, turn ambiguity into a clear architecture and roadmap, and build the working demo, pilot, or MVP that proves the value. Turn ambiguous business needs into clear technical architectures and implementation roadmaps.

- Facilitate workshops, design sessions, and architecture reviews that align business and technical stakeholders.
- Design target-state cloud-native and AI-native architectures, using microservices, APIs, containers, and cloud-native patterns, to modernize legacy and monolithic applications.
- Define modernization solutions that combine application, infrastructure, agentic SDLC, and platform engineering expertise across public and private cloud.
- Build agentic proofs of concept, pilots, MVPs, and reference implementations that demonstrate measurable business value.

Prepare estimates for effort, cost, risk, timeline, and team composition using Kyndryl's solution calculator and related tools.

- Develop SOWs, RFP responses, and technical proposal content, and contribute to commercial inputs.
- Partner with sales, consulting, legal, delivery, engineering, and COE teams to structure sound, deliverable engagements.
- Provide technical leadership from pursuit through implementation to protect solution fidelity and client success.
- Engage Cloud, Mainframe, Network & Edge, and other specialists when a solution spans multiple domains.
- Stay ahead of advances in AI, application,



and cloud technologies through continuous learning and certification.

In this role, you'll gain exposure to global projects, cutting-edge technologies, and strategic initiatives that shape the future of businesses worldwide. Whether you want to deepen your expertise, broaden your skills, or move into leadership, we'll support you with learning programs, mentorship, and opportunities to take on new challenges. Just as significant, you keep learning and you help the people around you grow too. Required Technical and Professional Experience

- Bachelor's degree in computer science, engineering, or a comparable discipline (or equivalent practical experience).
- At least 8+ years of hands-on experience in solution architecture, software engineering, or technical consulting focused on application architecture and modernization.
- At least two years of hands-on experience delivering production-grade agentic AI applications.
- Deep Python proficiency TypeScript/Node.js experience is a plus.
- Experience integrating AI agents with enterprise systems, including CRMs, ERPs, APIs, and data lakes.
- Experience with vector databases, embedding pipelines, and practical RAG architectures.
- Working knowledge of responsible AI, data privacy requirements, and enterprise security standards, applied across pursuit and delivery.

Preferred Technical and Professional Experience

- Experience contributing to large-scale modernization or transformation programs.




- Experience in both consultative solutioning and delivery settings.
- Industry experience in Financial Services, Healthcare, Telecommunications, Manufacturing, or the Public Sector.
- Familiarity with enterprise AI governance and AI risk-management frameworks.

The 'Kyn' in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact Join us and help shape what's next.
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

📌 CRM Architect (Bengaluru)
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