- Manage the day-to-day operations of the store and ensure its smooth functioning.

- Open the store on time and ensure proper readiness before business hours.

- Handle walk-in customers professionally and provide an excellent customer experience.

- Attend to online customer enquiries through WhatsApp, calls, and other communication channels.

- Explain product features, specifications, perks, and pricing to customers.

- Assist customers in selecting suitable gemstones, jewellery, and other products based on their requirements.

- Actively promote products and achieve sales targets.

- Maintain proper product display, store cleanliness, and overall presentation.

- Maintain regular communication with the head office regarding store operations and customer enquiries.

- Prepare and share daily sales and day-end operational reports with the head office.

- Maintain accurate records of sales, customer enquiries, and other store-related activities.

- Ensure compliance with company policies, procedures, and operational guidelines.

📌 Store Manager (New Delhi)
🏢 Khanna Gems
📍 New Delhi