We are looking for a courteous and responsible Front Office Executive to welcome guests and manage daily reception operations.

Key Responsibilities:

- Handle guest check-ins, check-outs, and room allocations.
- Manage reservations received through calls, emails, and online booking platforms.
- Respond to guest enquiries and explain room rates, facilities, and hotel policies.
- Process payments, prepare bills, and maintain accurate guest records.
- Coordinate with housekeeping and other departments for guest requirements.
- Handle guest complaints professionally and promptly.
- Verify guest identification and complete required registration formalities.
- Maintain shift handover records and keep the reception area presentable.

Requirements:

- Good communication skills in Hindi and English; Gujarati is an advantage.
- Basic computer knowledge; experience with hotel PMS software is preferred.
- Polite manner, qualified appearance, and a guest-focused attitude.
- Ability to handle payments accurately and manage multiple tasks.
- Willingness to work rotational shifts, including nights, weekends, and holidays.
- Previous hotel front office experience is preferred; freshers with suitable skills may apply.

📌 Front Office Executive (Gandhinagar)
🏢 Kabir Hospitalities
📍 Gandhinagar