Description

Payroll Processing & Delivery

- Process day-to-day, end-to-end payroll for all employees across weekly, fortnightly, and monthly cycles – pay runs, reconciliations, overpayments, termination calculations, and reporting – accurately and on time.
- Create and review off-cycle and ad hoc payments, and validate payroll inputs including timesheets, benefits, deductions, and bonuses.
- Action Payroll Control Centre (PCC) alerts to maintain payroll accuracy, and manage end-to-end termination processing – final pay, Employment Termination Payments (ETPs), redundancy, leave encashments, and statutory reporting.
- Administer employee leave entitlements accurately – annual, personal, long service, parental, and termination-related payouts.

Compliance & Governance

- Ensure end-to-end compliance with Australian payroll legislation – Fair Work Act, National Employment Standards, Modern Awards, Enterprise Agreements, and applicable federal and state regulations – alongside New Zealand requirements.
- Interpret and apply Modern Awards and Enterprise Agreements accurately: classifications, overtime, penalty rates, allowances, shift loadings, public-holiday payments, and leave entitlements.
- Manage PAYG withholding, Single Touch Payroll (STP) reporting and annual finalisation, Superannuation Guarantee and Super Stream compliance, and payroll tax across states and territories.
- Monitor and apply legislative and regulatory change (Fair Work, ATO, Superannuation, Wage Theft, Payroll Tax, state obligations), and validate employee and contractor classifications to mitigate misclassification risk.
- Maintain payroll governance and controls – 4-eye checks, reconciliation, exception handling, and risk mitigation – keep records and payslips to legislative standards and audit-ready, and coordinate with internal and external stakeholders during client payroll audits.

Reporting & Analytics

- Analyse payroll data to spot trends, discrepancies, and improvement opportunities,



and prepare and present payroll reports for management and audit.
- Monitor service performance and system analytics to surface continuous-improvement opportunities, and meet KPIs aligned with People Services SLAs.

SME, Query Resolution & Support

- Act as the Australia payroll subject-matter expert for the client and internal employees, and resolve escalated and Tier 2 payroll queries within SLA, supporting the People Advisory team.
- Respond to employee queries on pay, deductions, and advantages, provide guidance on payroll policies and procedures, and escalate complex issues to leadership for resolution.
- Provide training and guidance to junior payroll staff.

Systems, Change & Continuous Improvement

- Work across multiple platforms – SAP Payroll, Success Factors, Kronos, and Spinifex (Help Desk, Reporter, Documents) – to optimise payroll and team-member lifecycle processes, maintaining confidentiality and data integrity across all records.
- Identify and implement process improvements, support change delivery for key customer requirements and system changes, and contribute to User Acceptance Testing (UAT) for system updates.
- Build a positive, cooperative working environment across service-delivery teams.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Certified Payroll Professional (CPP) - Chartered Institute of Payroll Professionals (CIPP)Chartered Institute of Payroll Professionals (CIPP), Certified Public Accountant (CPA) - Perfekt Szolnok Perfekt Szolnok

Required Skills





Compensation Program Design, Employee Lifecycle Management, Global Payroll, Incentive Compensation, Payroll Management, Payroll Processing

Language

English

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

HRO - Payroll & Benefits

Remote Type -

Office

Work Shift -

Variable (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Specialist - HRO - Payroll & Benefits 4B (India)
🏢 1401 Genpact India
📍 India