Description

Responsibilities: Ensure delivery aligns with customer expectations, meets defined SLAs, and maintains noise-free operations for critical results. Assess team performance against standards, take corrective actions to keep the team on target, and ensure goal achievement. Identify opportunities to create value beyond SLAs and contractual terms, driving transformation and value-sharing initiatives. Provide strategic leadership with an emphasis on relationship management, facilitating coordination of deadlines and creating cohesive teams. Oversee payroll processing service delivery, ensuring operational accuracy in Build to Gross, Gross to Net, Pay processing, and compliance with legislation. Build and manage multi-disciplinary functions (process & technology) to effectively operationalize the entire Finance and Accounting operations lifecycle. Mentor, coach, and support the team, while identifying opportunities for process standardization, simplification, and automation to improve operational efficiency.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Professional in Human Resources (PHR) - Symbiosis Instute of Distant Learning Symbiosis Instute of Distant Learning

Required Skills

Financial Analysis Reporting, Global Payroll, Incentive Compensation, Payroll Management, Process Consulting, Workday Payroll

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

HRO - Payroll & Benefits

Remote Type -

Office

Work Shift -





Evening Job (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a energetic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Domain Lead - HRO - Payroll & Benefits 3 (India)
🏢 1401 Genpact India
📍 India