– Facility Manager

RESPONSIBILITIES

- Oversee complete facility operations of residential/commercial properties
- Plan and manage preventive corrective maintenance (electrical, plumbing, civil)
- Ensure smooth functioning of all utilities (water, power, DG, lifts, fire systems)
- Maintain customer complaints records
- Manage housekeeping, security, and technical teams
- Handle escalated complaints and ensure high resident/client satisfaction
- Monitor and control facility budgets, expenses, and cost optimization
- Manage vendors, AMC contracts, and service providers
- Implement SOPs for operations and maintenance activities
- Handle possession process of flats, offices, and shops
- Coordinate with CRM, sales, and projects team for possession readiness
- Ensure units are ready as per checklist before handover (snag-free condition)
- Explain facility usage, amenities, and safety systems to customers
- Ensure handover of keys,



documents, and access controls properly
- Coordinate for post-possession support and initial issue resolution

Reviewed By MR. ATUL SALEGAONKAR

Qualifications

Qualification

- Bachelor’s Degree / Diploma in Civil, Electrical, or Mechanical Engineering
- Minimum years of experience in facility management (residential/commercial projects)
- Strong knowledge of maintenance systems (electrical, plumbing, HVAC, fire safety)
- Experience in handling vendors, AMC contracts, and service providers
- Positive understanding of budgeting, cost control, and expense management
- Familiarity with possession and handover processes in real estate projects
- Basic knowledge of MS Excel and reporting

Additional Information

📌 Facility Manager (Pune)
🏢 Aishwaryam Group
📍 Pune