Please read JD before applying Title: Customer Chat support associate

Location:
Ahmedabad, Gujarat.

Experience:
1-1.5 years of experience. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, You’ll ● Answer incoming communications from customers ● Connect and resolve issues with customers using written communication only What You Bring to the Role ● 1 year or more customer service experience – Freshers with 6 months experience are welcome to apply ● Excellent written communication skills including grammar and spelling ● High School Diploma ● Computer savvy ● Flexibility to work in a 24/7 environment What You Can Expect ● Knowledgeable, encouraging, supporting and present leadership ● Diverse and community minded organization ● Career-growth and lots of learning opportunities for aspiring minds ● And yes all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

📌 Customer Chat Support Associate (Ahmedabad)
🏢 CAREERBLOC ~
📍 Ahmedabad