01 Nov
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Datavail
|
India
Job Title: Junior Database Administrator Education: Any Graduate Experience: 2+years Location: Hyderabad Key Skills: 2+ years supporting Oracle Siebel CRM applications in a production environment. Job Description: Responsibilities for SN Oracle Siebel CRM-POS Support Engineer: * 2+ years supporting Oracle Siebel CRM applications in a production workplace. * Provide L2/L3 production support for Oracle Siebel CRM/POS System * Troubleshoot incidents, perform root cause analysis, and resolve application issues within SLA targets. * Monitor application health, integrations, workflows, and batch processes. * Support releases, deployments, testing, and production validation activities. * Coordinate with business users, service desk, infrastructure, and vendor teams to resolve issues. * Maintain operational documentation, knowledge articles, and support procedures. * Identify recurring issues and recommend process or system improvements. * Develop and support integrations with enterprise systems, eCommerce platforms, and POS solutions.
📌 Junior Siebel Support Engineer (India)
🏢 Datavail
📍 India