**JD- SAAS Application Specialist** The role requires hands-on experience with **Sprinklr and OneTrust** , along with solid troubleshooting, stakeholder-management, and platform-governance skills. Exposure to **Kaltura or other enterprise video management platforms** is an advantage. **Key Responsibilities** **Sprinklr** + Support day-to-day administration and operational activities within Sprinklr. + Manage user access, roles, permissions, and platform configurations. + Support social media management, publishing, engagement, and social listening requirements. + Troubleshoot platform-related issues and coordinate with internal teams and vendor support when required. + Support reporting, dashboards, and platform adoption activities. + Assist business users with platform-related queries and technical issues. **OneTrust** + Support OneTrust configuration and ongoing operational activities. + Work with website, marketing, analytics, privacy, and development teams on consent-management requirements. + Support cookie consent/banner configurations and preference-management requirements.



+ Assist with troubleshooting consent-related issues across websites. + Coordinate implementation and validation activities with technical and privacy stakeholders. + Understand the impact of consent management on analytics and marketing technologies such as Google Analytics 4 and Google Tag Manager. **Kaltura - Good to Have** + Basic understanding or hands-on exposure to Kaltura or similar enterprise video management platforms. + Support video publishing, content management, user/access management, and platform-related requests. + Coordinate with business and technical teams for video-management requirements and troubleshooting. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

📌 MarTech / SaaS Application Specialist (Hyderabad)
🏢 Cognizant
📍 Hyderabad