Role & responsibilities
Perform regular follow-ups with clients (via phone and email) for outstanding payments and ensure timely collection.
Process and record purchase/admin entries accurately in the accounting system.
Prepare and manage debit notes and credit notes in coordination with the relevant departments.
Resolve payment discrepancies and escalate unresolved issues to the senior finance team.
Maintain accurate and up-to-date records of all client interactions and transactions.
Assist in month-end closing activities.
Collaborate with the team to resolve client billing issues.