31 Oct
|
Tap Growth ai
|
Colaba
31 Oct
Tap Growth ai
Colaba
Hiring: Customer Support & Operations Executive
Location: Colaba, Mumbai (Work from Office)
Salary: Up to ₹28,000–₹30,000 per month (based on experience and interview)
Experience: 0–2 years (freshers can apply)
Qualification: Graduate or above
Working Hours: 10 AM – 7 PM
Working Days: Monday to Friday | Saturday & Sunday off
Key Responsibilities:
Handle customer queries via email, WhatsApp, and calls.
Process IVR data, transcripts, and callbacks.
Conduct user onboarding calls and route cases as per SOPs.
Update the Case Board and maintain accurate documentation.
Ensure timely task completion within defined TATs.
Required Skills:
Valuable written and verbal communication.
Basic MS Excel and computer knowledge.
Robust attention to detail and accuracy.
Ability to follow SOPs and manage multiple tasks.
Tech-savvy, proactive, and willing to learn.
📌 Executive – Case & Communications Management Colaba
🏢 Tap Growth ai
📍 Colaba