Description

We are looking for enthusiastic and motivated Technical Support representatives to join our international voice support team in India. This role is ideal for freshers/entry-level candidates who are eager to start their career in technology and customer service.

Responsibilities
Provide exceptional technical support to international customers via voice communication.
Diagnose and troubleshoot technical issues related to hardware and software.
Guide customers through step-by-step solutions over the phone.
Document customer interactions and issues in the support system.
Collaborate with other technical teams to resolve complex issues.
Stay updated on product knowledge and technical skills to assist customers effectively.

Skills and Qualifications
Excellent verbal and written communication skills in English.
Solid problem-solving skills and ability to think analytically.
Basic understanding of computer hardware and software concepts.
Familiarity with operating systems (Windows, Mac) and mobile devices (iOS, Android).
Ability to work in a quick-paced setting and manage multiple tasks effectively.
Customer-oriented mindset with a passion for helping others.

📌 Technical Support International Voice Bengaluru (India)
🏢 GHRS TRAINING
📍 India