The Front Desk Executive will be responsible for managing the day-to-day front desk operations at CaliClan Academy, ensuring a smooth customer experience, maintaining member relationships, driving membership renewals, and handling administrative tasks. The role requires solid communication, organisation, follow-up, and customer service skills.

Key Responsibilities
Manage customer relationships and handle member queries.
Track membership expiry dates and proactively follow up on renewals.
Handle recent enquiries, follow-ups, trial bookings, and admission coordination.
Maintain member records, attendance, payment details, and outstanding fee trackers.
Coordinate with coaches and management for daily academy operations.
Handle routine administrative tasks, calls, and WhatsApp communication.




Ensure a smooth and qualified experience for members and parents.

Requirements
1–3 years of experience in front desk, customer service, or administration.
Good communication skills in Hindi and English.
Basic knowledge of Excel/Google Sheets and WhatsApp.
Organised, responsible, and proactive with follow-ups.

Key expectation: Ensure that customer enquiries, membership renewals, payments, and administrative tasks are handled on time without missing follow-ups.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Front Desk Executive Gurugram
🏢 Caliclan Academy
📍 Gurugram