Job Description – Store Manager (Jewellery)

Designation: Store Manager – Jewellery
Department: Retail / Sales
Industry: Jewellery
Location: Patiala
Experience: 4–8 Years in Jewellery Retail

Job Summary:
We are looking for an experienced and result-oriented Store Manager to manage the day-to-day operations of a jewellery showroom, drive sales, ensure excellent customer service, and effectively manage the store team.

Key Responsibilities:
Manage complete day-to-day operations of the jewellery showroom.
Achieve monthly and yearly sales targets and drive revenue growth.
Lead, motivate, and manage the sales team to improve performance.
Handle VIP and key customers and ensure excellent customer experience.
Maintain strong knowledge of gold, diamond, silver, and other jewellery products.
Monitor stock, inventory movement, display, and product security.
Ensure proper billing, cash handling, documentation, and daily sales reporting.
Coordinate with HO, accounts, inventory, and management teams.
Monitor staff attendance, grooming, discipline, and productivity.
Handle customer complaints and ensure timely resolution.
Implement company policies, SOPs, and security procedures.
Analyse sales performance and prepare regular reports for management.




Ensure proper visual merchandising and attractive product display.
Support marketing activities, promotions, and customer relationship initiatives.
Maintain showroom cleanliness, presentation, and overall operational standards.
Ensure compliance with jewellery industry regulations and company procedures.

Required Skills & Qualifications:
Graduate in any discipline; MBA/PGDM in Sales or Marketing will be an advantage.
4–8 years of relevant experience in jewellery retail, preferably as a Store Manager/Showroom Manager.
Strong knowledge of jewellery products, especially gold and diamond jewellery.
Excellent sales, customer-handling, and team-management skills.
Good communication and negotiation abilities.
Strong leadership and problem-solving skills.
Target-oriented with a strong focus on business growth.
Valuable knowledge of MS Office and retail/POS software.
Ability to handle high-value transactions and sensitive inventory responsibly.

Pay: ₹45,000.00 - ₹50,000.00 per month

Perks:
Flexible schedule
Health insurance
Leave encashment
Life insurance
Provident Fund

Work Location: In person

📌 Jewellery Store Manager Jalandhar
🏢 SARAF THE JEWELLER
📍 Jalandhar