Patient Financial Counselling: Explain estimated treatment costs, deposits, payment planning and potential additional expenses to patients and attendants.
Cost Estimation & Doctor Coordination: Coordinate with treating doctors and Billing to understand the treatment plan and communicate indicative cost estimates.
Billing & Insurance Coordination: Work with IPD Billing, Corporate & TPA and Ayushman Desk to explain billing, insurance coverage, scheme eligibility and out-of-pocket expenses.
Financial Assessment & Assistance: Identify financially distressed patients and facilitate eligible assistance or discount requests through the authorized approval process.
Government Scheme Guidance: Guide eligible patients regarding Ayushman Bharat and other applicable schemes, documentation and approvals.
Deposit & Discharge Counselling: Explain interim bills, outstanding deposits, final bills, insurance deductions and payment obligations.
Documentation & Reporting: Maintain counselling, estimate, assistance and follow-up records and submit reports to the reporting manager.
Patient Support & Compliance:



Resolve financial queries empathetically, coordinate with relevant departments and maintain confidentiality in accordance with hospital policies.

Pay: ₹55,000.00 - ₹80,000.00 per month

Perks:
Cell phone reimbursement
Commuter assistance
Health insurance
Provident Fund

Ability to commute/relocate:
Raipur, Chhattisgarh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):
To provide financial counselling and guidance to patients and their families regarding the estimated cost of treatment, available financial resources, insurance coverage, government healthcare schemes and potential financial assistance.

Education:
Master's (Preferred)

Experience:
Patient counselling: 3 years (Required)
Hospital social work: 3 years (Required)
Healthcare administration or financial assistance: 3 years (Required)

License/Certification:
Master of Social Work (MSW) (Required)

Work Location: In person

📌 Financial Counsellor Raipur
🏢 Talent Bridge Consultancy Services
📍 Raipur