31 Oct
|
Deziners Studio
|
Nashik
31 Oct
Deziners Studio
Nashik
Job Title: Technical Support Executive
Location: Nashik, Maharashtra
Salary: ₹18,000–₹25,000 per month
Experience: To be confirmed
Company Overview
Our client is looking for a technically skilled professional to provide technical assistance, troubleshoot issues, and support customers with IT-related problems.
Profile Introduction
We are seeking a Technical Support Executive to diagnose technical issues, assist users, resolve service requests, and ensure timely technical support.
Key Responsibilities
Respond to customer technical queries through calls, emails, or other support channels.
Troubleshoot hardware, software, network, and connectivity issues.
Guide customers through technical troubleshooting steps.
Install, configure, and maintain relevant software or systems as required.
Record and track support requests and their resolutions.
Escalate complex technical issues to the appropriate team.
Maintain technical documentation and support records.
Follow up with customers to ensure satisfactory resolution.
Requirements
Diploma or degree in IT, Computer Science, or a related field preferred.
Basic understanding of computer hardware, software, and networking.
Good troubleshooting and analytical skills.
Transparent communication and customer-service abilities.
Ability to learn current technologies and resolve technical issues efficiently.
Pay: ₹18,000.00 - ₹25,000.00 per month
Advantages:
Cell phone reimbursement
Provident Fund
Work Location: In person
📌 Technical Support Executive Nashik
🏢 Deziners Studio
📍 Nashik