Role description

Salesforce Scrum Master

Experience Range:
6+ years of overall IT experience
3+ years of experience as a Scrum Master supporting Agile software development teams
Experience working on Salesforce implementation and enhancement projects

Hiring Location:
Bangalore, Chennai, Pune, Noida, Kochi, Trivandrum

Must-Have Skills

Agile & Scrum
Scrum Framework
Agile Methodologies
Sprint Planning & Execution
Backlog Refinement
Dependency Management
Risk & Issue Management
Agile Metrics & Reporting
Continuous Improvement Practices

Salesforce Experience
Experience in Salesforce implementation or enhancement projects
Salesforce Platform understanding
Sales Cloud
Service Cloud
Experience Cloud
Salesforce Release Management
Salesforce Delivery Lifecycle

Delivery & Stakeholder Management
Facilitating Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives)
Stakeholder Management
Team Facilitation
Cross-functional Team Coordination
Communication & Presentation Skills
Delivery Tracking and Reporting
Managing enterprise-level dependencies and risks

Good-to-Have Skills
OmniStudio
Health Cloud
Agile Coaching & Mentoring
Secure Agile practices
Enterprise-scale Salesforce Program Delivery




Conflict Resolution
Process Improvement & Agile Maturity Initiatives

Preferred Certifications

Agile Certifications
Certified Scrum Master (CSM)
Qualified Scrum Master (PSM)
Secure Scrum Master (SSM)
SAFe Agilist

Salesforce Certifications
Salesforce Administrator
Salesforce Business Analyst
Salesforce Platform App Builder

Preferred Domain Experience
U.S. Healthcare Payer
Claims & Benefits Administration
Provider Management
Member Services
Care Management
Digital Health Platforms

Skills

Salesforce, Scrum, Stakeholder Management, Project Management

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Scrum Master I Salesforce Kerala
🏢 UST
📍 Kerala