Key Responsibilities
Manage customer relationships from booking to possession and post-sales service.
Act as the primary point of contact for customers regarding project and transaction-related queries.
Handle customer documentation, agreements, payment schedules and related records.
Coordinate with customers for payment follow-ups, outstanding dues and documentation requirements.
Coordinate with the Sales, Accounts, Legal, Projects and Registration teams to resolve customer requirements.
Support customers during agreement execution, registration, possession and handover.
Maintain accurate customer information and transaction records in the CRM system.
Provide regular updates to customers regarding project progress, possession timelines and other relevant developments.




Handle customer complaints and coordinate internally for timely resolution.
Track and follow up on registration, NOC, demand letters, payment receipts, possession documentation and other customer-related activities.
Prepare regular CRM reports covering customer interactions, pending cases, collections, registrations and possession status.
Maintain proper records of customer communication and ensure timely closure of open requests.
Support customer engagement initiatives and maintain a high level of customer satisfaction.

Pay: ₹35,000.00 - ₹60,000.00 per month

Advantages:
Versatile schedule
Food provided
Paid sick time
Paid time off

Work Location: In person

📌 Crm Executive Real Estate Sarjapura
🏢 MODERN SPAACES
📍 Sarjapura