29 Oct 2026
Business Unit: Taj Cidade de Goa Horizon, Goa
Department: Front Office
Job requisition ID: 23378
Description:
Ensure exceptional guest satisfaction throughout the guest journey.
Handle guest feedback, concerns, and service recovery promptly.
Build robust relationships with VIP, repeat, and long-stay guests.
Coordinate with all departments to deliver seamless guest experiences.
Monitor guest reviews, satisfaction scores, and quality standards.
Drive personalized guest recognition and loyalty initiatives.
📌 Guest Experience Manager Goa
🏢 IHCL
📍 Goa