A medical receptionist manages front-desk operations in a healthcare facility, ensuring smooth patient flow and providing excellent customer service. They handle administrative tasks, patient scheduling, and communication between patients and medical staff.
Key Responsibilities
Greet patients and visitors in a qualified and friendly manner
Answer phone calls, emails, and inquiries
Schedule, confirm, and reschedule patient appointments
Check patients in and out, verifying personal and insurance information
Maintain and update patient records (electronic or paper)
Process billing, payments, and insurance claims
Coordinate with doctors, nurses, and other staff
Ensure the reception area is clean and organized
Handle confidential patient information in compliance with privacy laws (e.g., HIPAA)
Required Skills & Qualifications
High school diploma or equivalent (additional medical office training is a plus)
Proven experience in a receptionist or administrative role (healthcare preferred)
Strong communication and interpersonal skills
Knowledge of medical terminology (preferred)
Proficiency in office software and electronic health record (EHR) systems
Excellent organizational and multitasking abilities
Attention to detail and accuracy
Customer service-oriented mindset
Working Conditions
Typically works in hospitals, clinics, or private practices
May require evening or weekend shifts depending on the facility
Rapid-paced setting with frequent interaction with patients
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Medical Receptionist Sahibzada Ajit Singh Nagar
🏢 Dr. Pushp Arogyam Ayurvedm
📍 Sahibzada Ajit Singh Nagar
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