Job Title: Telecaller / Team Leader Telecaller
Location: Salt Lake, Kolkata
Job Type: Full-Time
Job Responsibilities
Make outbound and receive inbound calls from customers.
Explain company services/products clearly to clients.
Maintain good communication with customers.
Follow up on leads and generate sales.
Maintain daily call records and customer data.
Resolve customer queries politely and professionally.
Achieve daily and monthly targets.
Team Leader Responsibilities
Handle and guide telecaller team members.
Monitor team performance and call quality.
Support telecallers in achieving targets.
Prepare daily and weekly performance reports.
Train new telecallers when required.
Education Qualification
12th Pass / Any Graduate
Experience
1–2 years of experience in telecalling, telesales, customer support, or sales preferred.
Requirements
Positive communication skills in Hindi, Bengali, or English.
Basic computer knowledge.
Positive attitude and convincing skills.
Target-oriented and customer-focused.
Candidates with relevant experience are preferred.
Salary
Telecaller Salary: ₹10,000 – ₹15,000 per month
Advantages
PF (Provident Fund)
ESIC Facility
Friendly work environment
Growth opportunities
Training support provided
How to Apply
Interested candidates can send their CV via WhatsApp at +91-XXXXXXXXXX and call between 10:00 AM to 6:00 PM for further details.
Pay: ₹10,000.00 - ₹15,000.00 per month
Perks:
Cell phone reimbursement
Health insurance
Provident Fund