About Us
We are looking for an enthusiastic and customer-focused Telecalling Executive to handle outbound and inbound calls, communicate with customers, generate leads, and support the sales team. The ideal candidate should have good communication skills, a positive attitude, and the ability to build strong relationships with customers over the phone.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle incoming customer calls and provide accurate information.
Explain products/services, offers, and company information to customers.
Generate leads and identify potential customers.
Follow up with leads and customers to convert inquiries into sales.
Maintain accurate records of calls, customer information, and follow-ups.
Achieve daily, weekly, and monthly calling and sales targets.
Address customer queries and resolve basic concerns professionally.
Coordinate with the sales and customer support teams when required.
Follow up regularly with interested customers and maintain a proper database.
Prepare basic reports on call activities, leads, and conversions.
Maintain a qualified and positive approach during customer interactions.
Requirements
Positive verbal communication and interpersonal skills.
Basic knowledge of English and/or the local language.
Comfortable making a high volume of calls.
Basic computer knowledge and familiarity with MS Office/CRM tools.
Previous telecalling, telesales, or customer service experience is an advantage.
Freshers can also apply.
Target-oriented and self-motivated personality.
Key Skills
Communication skills
Customer handling
Telecalling
Lead generation
Follow-up skills
Convincing and negotiation skills
Basic computer/CRM knowledge
Time management
Teamwork
Job Type
Full time
Apply Now
+91-XXXXXXXXXX
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Tele Calling Executive Kochi (India)
🏢 Agas
📍 India