Required Operations Executive

Qualification: MBA/MHA

Minimum 3 to 5 Years of experience in relevant field

Duties and Responsibilities
Develop and implement creative ideas to improve the efficiency of the departmental process in coordination with General Manager/Deputy Manager and Top Management
Coordinates with the different departments in their organization to ensure that all tasks executed are of best quality
Informing the staff about the Organization Objectives and Policies and providing flow of knowledge and information from top management to staff.
Facilitate the transfer of information, demands, wishes and complaints of staff to top management by means of formal or informal communication channels.
Monitor and ensure that there is proper communication between patients/bystanders and staffs.
Assist the Deputy Manager in creating the employees work schedules and assigning their daily tasks in operations
Implement and give guidelines about departmental policies and procedures to each department to maintain proper work flow.
Evaluate the reports and hand it over to General Manager
Preparing complex technical and operational reports, and developing and recommending procedures to be used to manage and coordinate various activities.




Monitor the work assigned to Front office executives / Operation Executives.
Motivate the team to maintain a positive relationship between the patients and bystander and the hospital
Generate operational reports for management as required.
Willing to accept current responsibilities, acquire and demonstrate relevant new knowledge
Participating in special project work as and when required by the Supervisor
Plan work improvement activities and performance improvement strategies.
Respond to user’s request promptly and update when it’s completed, escalate to Manager when necessary
Handle feedbacks and complaints and update to the Manager accordingly
Ensure timely completion of all planned work schedules, prepare and maintain records as per standards required by the Company and Customer
Shall be responsible for obeying the duty schedule allotted by General Manager - Operations.
Monitor and verify daily and weekly report generated by each department HODs and make corrective actions
Assure the proper maintenance and repair of equipment are done according to recommendation
Shall be responsible to carry out all the duties assigned by the Management from time to time.

Work Location: In person

📌 Operations Executive Ottapalam
🏢 PK DAS INSTITUTE OF MEDICAL SCIENCES, Vaniamkulam
📍 Ottapalam