Job description:

About Professor Academy
Professor Academy is a premier competitive examination coaching institute established in 2016, offering structured and result-oriented training programs for UGC NET, CSIR NET, TRB Examinations, TNPSC, and other major competitive examinations. With its Head Office in Chennai and an operational academic and administrative branch in Thirumangalam (Madurai), the Academy has been steadily expanding its academic ecosystem and professional workforce.

As part of our strategic growth plan and long-term academic roadmap, we are introducing additional qualified and competitive training programs including UPSC Civil Services, GATE, CAT, MAT, CA, CMA, ACCA, JEE, and NEET, further strengthening our presence in the education and skill development sector.

As part of our growth, we are hiring enthusiastic and confident Telecallers / Customer Support Executives to strengthen our admissions and operations department.

Key Responsibilities
Handle inbound and outbound calls regarding course admissions and inquiries
Explain course details, fee structure, schedules, and exam benefits clearly
Provide student counselling support over phone




Maintain proper call records, follow-up tracking, and data updates
Coordinate with academic and admission teams for smooth processing
Ensure professional and polite communication with students and parents
Follow up with prospective students to convert leads into admissions

Eligibility Criteria
Minimum Qualification: Bachelor’s/Master’s Degree with 65% and above
Must reside within 15 km radius of Kappalur, Madurai
Solid communication skills in Tamil and English
Basic computer knowledge (MS Office, email handling, data entry)
Confident in handling phone conversations
Freshers with valuable communication skills are encouraged to apply

Pay: ₹7,000.00 - ₹20,000.00 per month

Benefits:
Flexible schedule
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Application Question(s):
What is your location in Madurai?
How many years of tele calling experience do you have?

Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

📌 Tele Caller Executive Kappalur (India)
🏢 Professor Academy - Edutech
📍 India