We are looking for a Client Relationship Manager to build solid client relationships, ensure customer satisfaction, and support repeat business opportunities.
Key Responsibilities:
Maintain long-term relationships with corporate and individual clients
Act as the primary contact for clients
Understand client requirements and provide suitable event solutions
Coordinate with internal teams to meet client expectations
Handle client queries, feedback, and complaints
Identify upselling and cross-selling opportunities
Prepare client engagement reports
Requirements:
Bachelor’s degree in Business, Marketing, or related field
2–5 years of experience in client relationship management
Experience in events, hospitality, or sales preferred
Excellent communication and negotiation skills
Client-focused approach
Ability to manage multiple clients