We are seeking an experienced, strategic, and results-driven German Operations Manager to oversee, scale, and optimize our daily operations. In this role, you will lead localized operational strategies, manage cross-functional teams, ensure strict adherence to local regulatory and compliance standards, and continuously improve processes to drive efficiency, customer satisfaction, and revenue growth. The ideal candidate possesses native or business-fluent German (C2), robust leadership capabilities, and a deep understanding of the German business landscape.

Responsibilities
Oversee day-to-day operations across German-speaking markets to ensure seamless delivery.
Develop, implement, and standardize SOPs and OLAs tailored to German market and regulatory requirements.
Analyze operational metrics and apply Lean/Six Sigma principles to eliminate bottlenecks and optimize efficiency.
Lead, mentor, and build a team of operational specialists, team leads, and support staff.
Establish performance goals,



conduct regular appraisals, and build a high-performance culture.
Direct localized hiring, onboarding, and retention strategies aligned with German labor standards.
Maintain full compliance with GDPR, German/EU labor laws, health & safety rules, and industry regulations.
Partner with cross-functional teams (Legal, HR, Finance) to mitigate operational, financial, and legal risks.
Set up Quality Assurance (QA) frameworks to sustain service standards and product quality.
Serve as the primary contact for vendors, service providers, and strategic partners in the DACH region.
Negotiate contracts, enforce SLA compliance, and optimize vendor spend.
Maintain transparent alignment and reporting between local German operations and global leadership.

Pay: ₹2,000,000.00 - ₹2,200,000.00 per year

Work Location: In person

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