Customer Service Steward Avathi

Customer Service Steward Avathi

31 Oct
|
Shathayu Ayurveda
|
Avathi

31 Oct

Shathayu Ayurveda

Avathi

Guest Services:
Provide excellent customer service, ensuring guests feel welcome and attended to throughout their stay.
Assist guests with inquiries, requests, and information about the retreat's facilities and services.
Dining Support:
Work in collaboration with the kitchen and dining staff to ensure a smooth and enjoyable dining experience for guests.
Set up and transparent dining areas, ensuring they are clean, organized, and aesthetically pleasing.
Cultural Sensitivity:
Understand and respect the cultural and dietary preferences of the guests, especially considering the Ayurvedic principles guiding the retreat.
Event Support:
Assist in the coordination of events, workshops, and activities happening at the retreat.
Ensure that guests have the necessary information about scheduled events and activities.
Communication:
Maintain clear and effective communication with other staff members to ensure a coordinated effort in providing services to guests.
Problem Resolution:
Handle guest concerns and complaints promptly and professionally, seeking assistance from higher management if needed.
Maintaining Cleanliness:
Keep common areas, dining spaces, and guest accommodations clean and well-maintained.




Pay attention to details to create a serene and inviting atmosphere.
Attention to Detail:
Pay attention to the specific needs of guests, such as dietary restrictions, and ensure these are communicated effectively to the kitchen and other relevant departments.
Team Collaboration:
Collaborate with other staff members, including kitchen staff, housekeeping, and wellness practitioners, to ensure a holistic and integrated guest experience.
Cultural Sensitivity:
Be aware of and respectful toward different cultural backgrounds, especially considering the international nature of many retreat guests.
Communication Skills:
Possess strong communication skills to interact effectively with guests and other team members.
Punctuality:
Be punctual and reliable in fulfilling assigned duties and responsibilities.
Adaptability:
Be flexible and adaptable, as the needs of guests and the retreat schedule may vary.
Positive Attitude:
Maintain a positive and friendly demeanor, contributing to the overall positive atmosphere of the retreat.

Job Type: Full time

Pay: ₹17,000.00 - ₹20,000.00 per month

Advantages:
Food provided
Provident Fund

Work Location: In person

📌 Customer Service Steward Avathi
🏢 Shathayu Ayurveda
📍 Avathi

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