Key Responsibilities
Contact customers, property buyers, and tenants regarding overdue payments.
Follow up on outstanding EMIs, rent, maintenance charges, and other property-related dues.
Negotiate repayment schedules and payment settlements within company policies.
Maintain accurate records of customer interactions, payment commitments, and recovery status.
Visit customers or properties when required and authorized.
Coordinate with the accounts, sales, property management, and legal departments.
Prepare daily, weekly, and monthly recovery reports.
Resolve payment-related queries and escalate disputed accounts to management.
Meet assigned recovery targets while maintaining qualified customer relationships.
Ensure all recovery activities comply with applicable laws and company policies.

Required Qualifications




Minimum 12th pass; a graduate degree is preferred.
Experience in collections, real estate, banking, finance, or customer service is an advantage.
Valuable communication, negotiation, and interpersonal skills.
Basic computer knowledge and familiarity with MS Excel.
Ability to manage customer accounts, follow-ups, and recovery targets.

Required Skills
Communication and negotiation
Customer relationship management
Payment follow-up and collection
Problem-solving and conflict resolution
Record keeping and reporting.

Pay: ₹22,000.00 - ₹30,000.00 per month

Advantages:
Paid sick time
Provident Fund

Work Location: In person

📌 Customer Care Executive Noida
🏢 Find My Property
📍 Noida