Chat Customer Service Executive

Key Responsibilities
Answer incoming communications from customers via chat.
Connect with customers to resolve issues using written communication only.
Maintain a high level of professionalism and empathy while addressing customer inquiries.
Document customer interactions and feedback accurately.
Collaborate with team members to improve customer service processes.

Qualifications
Education: Preferably graduates; however, candidates with a minimum qualification of Class 12th and at least 1 year of relevant experience may also be considered.
Experience: Prior experience in customer service or related fields is an advantage.
Communication Skills: Excellent command of English, both written and verbal.
Availability:



Willingness to work in a rotational shift workplace, including nights and weekends.
Location: Must be willing to work from the office.
Other: Candidates must not be currently pursuing any course or education.

Technical Skills
Basic computer proficiency is mandatory.
Familiarity with chat support tools is a plus.

Salary
The monthly CTC for this role ranges from INR 26,000 to INR 38,000, depending on the candidate's experience, skills, and overall suitability for the role.

Skills: excellent communication,chat voice,availability,customer,communication,customer service

📌 Chat Customer Support Executive Surat
🏢 GLOBELANCE
📍 Surat