Job Description:

Company Name: Microland
Job Title: Associate Implementation Specialist - ServiceNow (SDA)

Job Description:
As an Associate Implementation Specialist for ServiceNow at Microland, you will play a key role in the development, implementation, and customization of ServiceNow solutions to meet our clients' needs. Your responsibilities will include collaborating with clients to gather requirements, designing workflows, and ensuring successful deployment of ServiceNow applications. You will participate in all phases of the development lifecycle, from requirements analysis through to implementation and support.

You will work closely with cross-functional teams, including IT service management, operations, and business stakeholders, to ensure that the ServiceNow platform is configured correctly and aligned with business objectives. Your expertise will help drive user adoption and satisfaction while providing ongoing support and enhancements to the implementation.

Skills and Tools Required:
Robust understanding of ServiceNow platform, including ITSM, ITOM, ITBM, and custom application development.




Proficiency in JavaScript and familiarity with ServiceNow scripting (e.g., Business Rules, Client Scripts, UI Policies).
Experience with ServiceNow workflows and process automation.
Knowledge of ServiceNow modules such as Incident Management, Change Management, Problem Management, and Asset Management.
Ability to gather and analyze business requirements and translate them into technical solutions.
Robust problem-solving and troubleshooting skills.
Excellent communication and interpersonal skills to work effectively with clients and team members.
Familiarity with Agile methodologies and project management principles.
Experience with ServiceNow development tools including Studio, Flow Designer, and Update Sets.
Understanding of REST and SOAP APIs and their integration with ServiceNow.

If you are a motivated qualified with a passion for ServiceNow and delivering exceptional client experiences, we encourage you to apply for the Associate Implementation Specialist position at Microland.

Location:

IND-KA-Bengaluru-BTPCitrine-ML

Created On:

06-Oct-2026

📌 Associate Implementation Specialist Servicenow Sda Bengaluru
🏢 Microland
📍 Bengaluru