Operations Manager – Manpower Outsourcing / Staffing

Location: Ahmedabad | Surat | Delhi/NCR
Experience: 5–8 Years
Reporting To: Business Head / Director
Employment Type: Full time

Job Purpose

Manage end-to-end manpower operations across multiple client sites, ensuring timely deployment, service quality, client satisfaction, compliance, and operational efficiency.

Key Responsibilities
Manage manpower deployment, shift rosters, replacements, absenteeism, and attrition.
Supervise site supervisors, field officers, and operations teams.
Handle client coordination, complaints, service reviews, and operational requirements.
Ensure accurate attendance, overtime, leave records, and timely payroll inputs.
Coordinate with HR and compliance teams for employee documentation and statutory requirements.
Support client billing, discrepancy resolution, collections, and site cost control.
Monitor site performance, manpower fulfilment, service quality, and profitability.
Prepare weekly/monthly operational reports and escalate critical issues to management.




Conduct regular site visits and ensure adherence to client and company standards.

Required Skills & Qualifications
Graduate in any discipline; MBA/PG qualification preferred.
5–8 years of experience in manpower outsourcing, staffing, facility management, or similar operations.
Experience managing multiple client sites and large workforces.
Solid client handling, team management, negotiation, and problem-solving skills.
Positive knowledge of MS Excel, attendance, payroll coordination, and compliance documentation.
Willingness to travel regularly and handle urgent operational requirements.

Key Performance Indicators

Manpower fulfilment | Vacancy closure | Attendance & payroll accuracy | Client satisfaction | Attrition & absenteeism control | Compliance | Billing support | Site profitability

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Operational Head Ahmedabad
🏢 Intrici Interiors
📍 Ahmedabad