Roles and Responsibility
Manage and respond to customer inquiries via chat in a timely and qualified manner.
Provide accurate and helpful information to customers through various channels.
Resolve customer complaints and issues efficiently.
Collaborate with internal teams to improve processes and procedures.
Maintain high levels of productivity and efficiency while meeting performance metrics.
Continuously update knowledge of products and services to provide excellent support.
Job Requirements
Excellent written and verbal communication skills.
Ability to work in a team workplace and collaborate with others.
Strong problem-solving skills and attention to detail.
Adaptability to changing situations and priorities.
Proficiency in using computer applications and software.
Ability to learn and adapt to recent processes and procedures.
📌 Customer Service Representative Bengaluru
🏢 Talent Acquaintance
📍 Bengaluru
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