We are currently partnering with a global leader in the chemicals industry to find an experienced Order-to-Cash (O2C) Process Expert to lead, standardize, and transform their end-to-end customer fulfillment operations globally.

Note: Preference will be given to candidates with a robust Shared Services / Global Capability Center (GCC) background within the chemical or process manufacturing sectors.

What you’ll do:
Responsible for designing, governing, standardizing, and continuously improving the end-to-end customer order fulfillment process across the organization.
Drive process harmonization and transformation across different regions and business units to eliminate inefficiencies.
Collaborate cross-functionally across Sales, Supply Chain, Logistics, and Finance to boost order accuracy, cycle times, and customer satisfaction.
Act as the vital bridge between business strategy and IT, guiding global ERP transformation programs using SAP S/4HANA as a mandatory enabler.

What we’re looking for:
Educational Qualification: Post-Graduation is required, backed by solid experience in the Sales function.




8–12+ years of experience in Order-to-Cash, Sales Operations, Supply Chain, or Business Process Management within the chemical, multinational manufacturing, or industrial sectors.
Possess deep expertise in commercial, supply chain, and finance processes in B2B industry segments.
Mandatory global experience covering international regions (EU, APAC, and LATAM preferred).
Prior experience within a Shared Services / GCC setup is strongly preferred.
Mandatory SAP S/4HANA expertise in O2C, Sales & Distribution, and billing/revenue processes to translate business requirements into tech workflows.
Proven track record as a Process Owner, Transformation Lead, or Functional Consultant driving global process harmonization.
Exceptional leadership, stakeholder management, and change management skills.
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📌 Order To Cash Process Expert Navi Mumbai
🏢 KNR Management Consultants
📍 Navi Mumbai