Kulp Labs Private Limited builds AI products for businesses. We are looking for a polite, proactive and customer-focused Client Relationship Manager to look after clients from order confirmation until payment is collected.

Key Responsibilities
Make sure every client lead is attended to after an order is confirmed.
Provide after-sales support, keep existing clients satisfied and ask them for honest feedback.
Manage client coordination from order to service delivery, and follow up until payment is collected.
Respond promptly to client queries and guide clients on our products and services.
Be the point of contact for complaints and escalate complex issues to management.
Coordinate with internal teams for smooth order processing and delivery.

Key Skills
Confident spoken and written communication.
Polite and qualified, with rigorous follow-up.
Proactive, organised and attentive to detail.
Thorough knowledge of our products and services, or the willingness to learn quickly.
Comfortable handling client calls and reachable during working hours.

📌 Client Relationship Manager Kalyan (India)
🏢 Kulp Labs Private
📍 India