31 Oct
|
Nesark Worldservices
|
India
31 Oct
Nesark Worldservices
India
Be the first point of contact for NESARKs customers - helping them onboard, troubleshoot, and get maximum value from the platform.
Responsibilities
Handle inbound support queries via phone, email, and chat
Guide recent customers through DLT registration and platform setup
Assist with template submission, sender ID registration
Coordinate with technical team for issue escalation
Document FAQs and contribute to the Help Center
Requirements
1+ year customer support experience (SaaS or telecom preferred)
Excellent verbal and written communication in Hindi & English
Patient, problem-solving mindset
Basic knowledge of SMS, DLT, and WhatsApp Business a plus
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Support & Onboarding Specialist New Delhi (India)
🏢 Nesark Worldservices
📍 India