Roles and Responsibility
Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products or services.
Build robust relationships with customers to ensure long-term satisfaction.
Collaborate with internal teams to resolve complex customer complaints.
Maintain high product knowledge to effectively address customer concerns.
Consistently meet or exceed performance targets, including quality metrics and sales goals.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a fast-paced setting with multiple priorities.
Robust problem-solving and analytical skills with attention to detail.
Proficient in using computer systems and software applications.
Ability to adapt to changing situations and priorities.
Strong teamwork and collaboration skills with a positive attitude.
📌 Customer Support Executive International Bpo Kolkata
🏢 Talent Acquaintance
📍 Kolkata
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