31 Oct
|
Blue Star
|
India
Roles and Responsibility
Handle ESA and track performance metrics to ensure high-quality service delivery.
Meet stakeholders and provide regular updates on service delivery progress.
Manage NAMO customer service and resolve issues promptly.
Develop and implement strategies to improve service delivery efficiency.
Collaborate with cross-functional teams to achieve business objectives.
Analyze and resolve complex technical issues related to HVAC services.
Job Requirements
Minimum 2 years of experience in a similar role, preferably in the industry.
Robust knowledge of HVAC services, customer handling, and part management.
Excellent communication and interpersonal skills.
Ability to work in a rapid-paced environment and meet deadlines.
Solid problem-solving and analytical skills.
Experience in managing and resolving escalations is an added advantage.
📌 Service Delivery Professional Pune (India)
🏢 Blue Star
📍 India