Responsibilities
Design, develop, and maintain customer communication solutions using Quadient Inspire Suite.
Create and manage personalized customer communications for email, SMS, print, web, and mobile channels.
Develop templates, forms, customer correspondence, statements, notices, invoices, and marketing communications.
Configure and optimize Quadient Inspire Designer, Interactive, Automation, and Scaler components.
Integrate customer data from CRM, ERP, databases, and enterprise systems.
Implement agile content, business rules, personalization, and conditional messaging.
Support campaign execution and customer journey communication requirements.
Collaborate with marketing, business, product, and technology teams to understand communication needs.
Perform testing, troubleshooting, deployment, and production support activities.
Ensure compliance with branding, accessibility, regulatory, and governance standards.
Analyze communication effectiveness and recommend optimization opportunities.

Technical Requirements




Technology->Digital Experience Platforms->CS - Customer Experience Management Platform->Quadient Inspire
Advanced conceptual understanding o fat l easton e programming language
Advanced conceptual understanding o fone database an done operating system
Understanding of soft wareengineering with practice i nat l easton e project
Ability to contribute in medium to complex tasks independently
Exposure to design principles and ability to understand design specifications independently
Ability toru n test casesa n d scenarios asper the plan
Ability to accept and respond to production issues and coordinate with stakeholders
Valuable understanding o fs d l c
Analytical abilities
Logical thinking
Awareness of latest technologies and trends

Educational Requirements
MCA, MSc, MTech, Bachelor of Engineering, BCA, BSc, BTech

Service Line

Digital Experience

📌 Senior Systems Engineer Pune
🏢 Infosys
📍 Pune