Erp Implementation Tech / Customer Success Associate Pune (India)

Erp Implementation Tech / Customer Success Associate Pune (India)

31 Oct
|
Digitaledu It Solutions
|
India

31 Oct

Digitaledu It Solutions

India

Drive end-to-end AI Powered ERP implementation for colleges and universities. This role blends project management, client success, and ERP deployment, offering rapid growth opportunities in the EdTech SaaS domain.

Key Responsibilities
Lead ERP rollout across admissions, fees, academics, exams, and student services and any other modules
Conduct project kickoffs, stakeholder meetings, and training sessions.
Requirement analysis & Configure ERP workflows as per institutional requirements.
Coordinate with internal teams (BA, Dev, QA, Support, Data Import).
Manage UAT, GoLive, and postdeployment support.
Ensure timely delivery, documentation, and client satisfaction.

Desired Skills
Robust communication & stakeholder management.
Analytical and problemsolving mindset.
Project management exposure (ERP/SaaS preferred).
Proficiency in Excel, PowerPoint, project tracking tools.
Basic SQL/database knowledge is an advantage.
Willingness to travel for client meetings.
Experience in Education / EdTech / ERP / SaaS domains is highly preferred.

📌 Erp Implementation Tech / Customer Success Associate Pune (India)
🏢 Digitaledu It Solutions
📍 India

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