31 Oct
|
Kg2Pg Edu Hub (Opc
|
Bengaluru
31 Oct
Kg2Pg Edu Hub (Opc
Bengaluru
Role & responsibilities
Conduct personalized counselling sessions and understand students requirements.
Generate, follow up on, and convert leads to achieve sales targets.
Explain courses and programs clearly and address student queries.
Track sales performance and maintain accurate lead records.
Counsel students and parents across all education levels: School, PUC, Degree, MBA, Medical (MBBS), and Medical PG.
Recommend suitable courses and programs, and explain curriculum, fees, duration, eligibility, and career outcomes clearly.
Handle student and parent queries, doubts, and objections with transparency and empathy.
Make outbound calls and follow-ups on enquiries from campaigns, walk-ins, referrals, and digital channels.
Guide students through the enrolment process, including documentation, fee payment, and onboarding.
Update the CRM daily with call notes, status, and follow-up dates.
Share regular performance reports with the team lead or manager.
Maintain strong product knowledge and stay updated on course changes, offers, and competitor offerings.
Preferred candidate profile
MBA preferred.
Prior experience in academic or career counselling, preferably in the education sector.
Comfortable with both telephonic and face-to-face counselling.
Fluent in English and at least two regional language (Kannada, Hindi, Malayalam,Telugu, Tamil is a plus).
Robust communication, active listening, and persuasion skills, with a student-first approach.
Willing to work full time, on-site at the Bengaluru office
Perks and advantages
Attractive performance-based incentives.
Structured training on products, counselling techniques, and CRM.
Clear growth opportunities opportunities within the organization.
📌 Academic Counsellor Bengaluru
🏢 Kg2Pg Edu Hub (Opc
📍 Bengaluru