Customer Support Executive | International E-commerce Process

Join Our Global Customer Support Team!

Are you passionate about helping customers and confident in communicating with international clients? Heres your chance to build a rewarding career in a fast-growing international e-commerce environment.

Position: Customer Support Executive

Process: International E-commerce

Shift: Rotational Shifts

Working Days: 5.5 Days Working | Rotational Week Offs

Key Responsibilities
Handle international customer queries through Chats
Deliver quick, professional, and customer-focused resolutions
Provide support for e-commerce electronics-related concerns
Maintain high customer satisfaction and service quality standards
Build positive customer relationships through effective communication
Use company tools and processes to provide accurate solutions

Desired Candidate Profile
Excellent spoken & written English communication skills (C1 preferred)




Strong customer handling and problem-solving skills
Comfortable in Chat process
Positive attitude with strong learning mindset
Team player with professional communication skills

Eligibility Criteria
Undergraduate / Graduate candidates can apply
Minimum 6 months of customer support/client servicing experience preferred
Freshers with excellent communication skills are welcome

Perks & Perks
Cab facility for evening & night shifts
180 travel allowance per day for male employees (evening/night shifts)
International exposure & qualified work environment
Career growth prospects & skill development
Dynamic and supportive workplace culture

Why Join Us?

Work with global customers

Enhance communication & customer service expertise

Fast-paced and engaging environment

Excellent career growth opportunities

📌 International Chat Support Executive E Commerce Non Voice Pune
🏢 Transcom
📍 Pune